Categories: Windows

Powerpoint crashes when user manipulates charts within a presentation

Categories: Applications, Windows
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Published on: 2011/11/17

Powerpoint crashes when user manipulates charts within a presentation.

This is a known issue from Microsoft and there are no hotfixes as of today, or the ones available do not work. Workaround is to use a small app to have Powerpoint start with affinity set to one CPU only.
Application is called RunWithAffinity and can be downloaded here.

Issue: Desktop shortcuts keep getting deleted (Windows 7)

Categories: Windows
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Published on: 2011/10/14

Issue:
There is a scheduled task in Windows 7 that runs every Sunday at 1:00 AM which includes, among other maintenance tasks, the deletion of shortcuts that have not been used for more than 60 days. This task also deletes what Microsoft calls “broken shortcuts”. These are shortcuts that point to locations or files that are no longer available on local drives or the network. The problem is that it always assumes shortcuts pointing to the network are not valid when they are pointing to a mapped drive, even when they are valid, and deletes them if there are more than 4. Basically the task is not aware of mapped drives even if the user is logged on, just UNC.

Resolution:

  1. Copy the code below to notepad and save it as resolve_deleted_shortcuts.bat
  2. Right click the script and run as administrator. Enter Administrator password if prompted
  3. Done
@echo off

REM **Script to resolve unused and broken shortcuts deletion issue**
REM **Rules out WinXP and other OS's***
If Not Exist "%SystemRoot%\diagnostics\scheduled\Maintenance" goto RESOLVED
REM **Start processing**
takeown /a /f "%SystemRoot%\diagnostics\scheduled\Maintenance\TS_UnusedDesktopIcons.ps1"
takeown /a /f "%SystemRoot%\diagnostics\scheduled\Maintenance\TS_BrokenShortcuts.ps1"
takeown /a /f "%SystemRoot%\diagnostics\scheduled\Maintenance\RS_RemoveShortcuts.ps1"
takeown /a /f "%SystemRoot%\diagnostics\scheduled\Maintenance\RS_RemoveUnusedDesktopIcons.ps1"
icacls "%SystemRoot%\diagnostics\scheduled\Maintenance\TS_UnusedDesktopIcons.ps1" /c /grant *S-1-5-32-544:f
icacls "%SystemRoot%\diagnostics\scheduled\Maintenance\TS_BrokenShortcuts.ps1" /c /grant *S-1-5-32-544:f
icacls "%SystemRoot%\diagnostics\scheduled\Maintenance\RS_RemoveShortcuts.ps1" /c /grant *S-1-5-32-544:f
icacls "%SystemRoot%\diagnostics\scheduled\Maintenance\RS_RemoveUnusedDesktopIcons.ps1" /c /grant *S-1-5-32-544:f
md c:\windows\diagnostics_bkp
move "%SystemRoot%\diagnostics\scheduled\Maintenance\TS_UnusedDesktopIcons.ps1" c:\windows\diagnostics_bkp\
move "%SystemRoot%\diagnostics\scheduled\Maintenance\TS_BrokenShortcuts.ps1" c:\windows\diagnostics_bkp\
move "%SystemRoot%\diagnostics\scheduled\Maintenance\RS_RemoveShortcuts.ps1" c:\windows\diagnostics_bkp\
move "%SystemRoot%\diagnostics\scheduled\Maintenance\RS_RemoveUnusedDesktopIcons.ps1" c:\windows\diagnostics_bkp\
:RESOLVED

Issue: Cannot add shared printer to Windows 7 x64

Categories: Windows
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Published on: 2011/05/03

Issue:

Cannot add shared printer to Windows 7 x64

Error:
Windows cannot connect to the printer. Operation could not be completed (error 0x0000007e)

Resolution:

On the print server, navigate to:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers\PrinterName\CopyFiles\

  • Export (backup) the BIDI key
  • Delete the BIDI key

Deleting a user profile in Windows 7

Categories: Windows
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Published on: 2011/03/16

Deleting a profile in Windows 7 needs to be done a bit differently than in Windows XP.

Steps:

  1. Log on as a Local Administrator
  2. Delete (or rename) profile folder under C:\Users (Example: C:\Users\username)
  3. Run regedit
  4. Navigate to:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
  5. In the left pane, look for the folder name starting with S-1-5 (SID key) followed by a long number. then click each folder and locate ProfileImagePath from the right pane, double click to verify that this is the user account profile that needs to be deleted/renamed
  6. Delete the S-1-5number key on the left panel
  7. Reboot computer
  8. log on as the user for the new profile to get created.

Red X when trying to upload multiple files in Sharepoint

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Published on: 2011/03/08

Office 2003 and 2007 are probably installed on the same computer. (maybe Office 2003 web components installed after Office 2007)

Resolution:
Repair Office 2007 installation

Outlook 2007 icons disapearing

Categories: Windows
Tags: ,
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Published on: 2011/03/04

Issue is due to the the GDI usage hitting the limit

Resolution:
Increase GDI limit per process from 10000 to up to 65000 under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows

Increase value to 16384
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\GDIProcessHandleQuota

Increase value to 16384
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\USERProcessHandleQuota

Increase value from 3072 to 8192
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Windows\Windows

%SystemRoot%system32csrss.exe…..1024,8192,512…

References:

http://www.belchfire.net/index.php?showtopic=19167
http://blogs.msdn.com/b/rgregg/archive/2007/09/03/outlook-2007-gdi-leak-hotfix.aspx

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