Error: Cannot add to the server Junk e-mail lists. you are over the size allowed on the server…

by Neill Rocha
Categories: Applications
Tags: ,
Comments: 6 Comments
Published on: 2011/03/06

Issue is due to the junk mail list db size limit in exchange. It usually happens when a user has over 9000 contacts and “Automatically add people I e-mail to the Safe Senders List” is enabled

Resolution:
Step 1: Go to Tools->Options->Junk Email, under Safe Senders, please clear
the following two options:
Also trust e-mail from my Contacts
Automatically add people I e-mail to the Safe Senders List
Step 2:
1.Login OWA of the problem user
2.Turn off junk mail filtering
3.Turn it back on
4.Add an address to the blocked receivers list.
5.Remove the address from the blocked receivers list.
6.Please log into Outlook and check the result again.

6 Comments - Leave a comment
  1. Dave says:
    2015/04/13 at 05:03

    Diamond, this worked a treat had users clicking cancel all the time this saved me loads of hassle.

    Reply
  2. JesusL says:
    2014/10/09 at 10:58

    Thanks for your help! Had a user with over 51k contacts! Glad I found your site for help! THANKS AGAIN!

    Reply
  3. John says:
    2012/11/12 at 11:46

    Thank you – fixed it right away!

    Reply
  4. John Holman says:
    2012/08/30 at 15:15

    Thanks! This dialog box just wouldn’t go away! It was even preventing me from adding people to my Contact List in OWA! It would just hang there for 30 secs or so and then just give a generic error.

    Reply

Leave a Reply to Neill Rocha
Cancel reply

Your email address will not be published. Required fields are marked *

*

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>

CAPTCHA Image
*


Recent Posts
  • Powerpoint crashes when use… by Neill Rocha

    Powerpoint crashes when user manipulates charts within a presentation. This is a known issue from Microsoft and there are no hotfixes as of today, or the ones available do not work. Workaround is to use a small app to have Powerpoint start with affinity set to one CPU only. Application [...]

  • Issue: Desktop shortcuts ke… by Neill Rocha

    Issue: There is a scheduled task in Windows 7 that runs every Sunday at 1:00 AM which includes, among other maintenance tasks, the deletion of shortcuts that have not been used for more than 60 days. This task also deletes what Microsoft calls “broken shortcuts”. These are shortcuts that point [...]

  • Issue: Cannot add shared pr… by Neill Rocha

    Issue: Cannot add shared printer to Windows 7 x64 Error: Windows cannot connect to the printer. Operation could not be completed (error 0x0000007e) Resolution: On the print server, navigate to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers\PrinterName\CopyFiles\ Export (backup) the BIDI key Delete the BIDI key

  • Deleting a user profile in … by Neill Rocha

    Deleting a profile in Windows 7 needs to be done a bit differently than in Windows XP. Steps: Log on as a Local Administrator Delete (or rename) profile folder under C:\Users (Example: C:\Users\username) Run regedit Navigate to: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList In the left pane, look for the folder name starting with [...]

  • ...And when you lose control... by Neill Rocha

    …And when you lose control, you’ll reap the harvest you have sown. And as the fear grows, the bad blood slows and turns to stone. And it’s too late to lose the weight you used to need to throw around. So have a good drown, as you go down, all [...]

  • Fix Blackberry sync problems by Neill Rocha

    The following steps reset the synchronization between the Blackberry and the Exchange without the need to re-activate it. 1. Go to Options 2. Select Advanced Options 3. Select Enterprise Activation 4. In the email field hold ALT and type cnfg 5. When the hidden menu appears change Wireless Sync to [...]

  • Receive confirmation that e… by Neill Rocha

    Just add the following to the subject line of the email message: <confirm>  

  • Blackberry keyboard shortcuts by Neill Rocha

    Available Keyboard Short cuts ALT-CAP-H is a help screen ALT-CAP-DEL performs a reset (like taking out the battery) ALT-L-G-L-G shows a log file ALT-N-M-L-L Turns signal strength into numbers (and a second time to return to bars) Pressing the LEFT Alt, Left Shift and H button will show your Vendor [...]

  • Blackberry: Problems scroll… by Neill Rocha

    Not able to scroll left and right when in calendar (cannot change dates when in Day View) Issue is due to Blackberry firmware bug Resolution: Restart BB (temp fix) or update firmware

  • Red X when trying to upload… by Neill Rocha

    Office 2003 and 2007 are probably installed on the same computer. (maybe Office 2003 web components installed after Office 2007) Resolution: Repair Office 2007 installation

Categories
Recent Comments
Welcome , today is Thursday, 2018/09/20