Issue: Cannot add shared printer to Windows 7 x64

Categories: Windows
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Published on: 2011/05/03

Issue:

Cannot add shared printer to Windows 7 x64

Error:
Windows cannot connect to the printer. Operation could not be completed (error 0x0000007e)

Resolution:

On the print server, navigate to:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers\PrinterName\CopyFiles\

  • Export (backup) the BIDI key
  • Delete the BIDI key
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