Neill's Log

Powerpoint crashes when user manipulates charts within a presentation. This is a known issue from Microsoft and there are no hotfixes as of today, or the ones available do not work. Workaround is to use a small app to have Powerpoint start with affinity set to one CPU only. Application [...]

Issue: There is a scheduled task in Windows 7 that runs every Sunday at 1:00 AM which includes, among other maintenance tasks, the deletion of shortcuts that have not been used for more than 60 days. This task also deletes what Microsoft calls “broken shortcuts”. These are shortcuts that point [...]

Issue: Cannot add shared printer to Windows 7 x64 Error: Windows cannot connect to the printer. Operation could not be completed (error 0x0000007e) Resolution: On the print server, navigate to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers\PrinterName\CopyFiles\ Export (backup) the BIDI key Delete the BIDI key

Deleting a profile in Windows 7 needs to be done a bit differently than in Windows XP. Steps: Log on as a Local Administrator Delete (or rename) profile folder under C:\Users (Example: C:\Users\username) Run regedit Navigate to: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList In the left pane, look for the folder name starting with [...]

…And when you lose control, you’ll reap the harvest you have sown. And as the fear grows, the bad blood slows and turns to stone. And it’s too late to lose the weight you used to need to throw around. So have a good drown, as you go down, all [...]

The following steps reset the synchronization between the Blackberry and the Exchange without the need to re-activate it. 1. Go to Options 2. Select Advanced Options 3. Select Enterprise Activation 4. In the email field hold ALT and type cnfg 5. When the hidden menu appears change Wireless Sync to [...]

Just add the following to the subject line of the email message: <confirm>  

Available Keyboard Short cuts ALT-CAP-H is a help screen ALT-CAP-DEL performs a reset (like taking out the battery) ALT-L-G-L-G shows a log file ALT-N-M-L-L Turns signal strength into numbers (and a second time to return to bars) Pressing the LEFT Alt, Left Shift and H button will show your Vendor [...]

Not able to scroll left and right when in calendar (cannot change dates when in Day View) Issue is due to Blackberry firmware bug Resolution: Restart BB (temp fix) or update firmware

Office 2003 and 2007 are probably installed on the same computer. (maybe Office 2003 web components installed after Office 2007) Resolution: Repair Office 2007 installation

Diamond, this worked a treat had users clicking cancel all the time this saved me loads of hassle.

Thanks for your help! Had a user with over 51k contacts! Glad I found your site for help! THANKS AGAIN!

Glad I could help!

Thank you - fixed it right away!

Great stuff. Thanks for the info.

Win 7: I solved this by reinstalling Chrome and setting it to default browser. Then opened IE, it will ask ...

You're welcome John. Glad I could help.

Thanks! This dialog box just wouldn't go away! It was even preventing me from adding people to my Contact List ...

Make sure to follow the steps for the OS version you are running.

Didn't work