Tags: junk mail

Error: Cannot add to the server Junk e-mail lists. you are over the size allowed on the server…

Categories: Applications
Comments: 6 Comments
Published on: 2011/03/06

Issue is due to the junk mail list db size limit in exchange. It usually happens when a user has over 9000 contacts and “Automatically add people I e-mail to the Safe Senders List” is enabled

Resolution:
Step 1: Go to Tools->Options->Junk Email, under Safe Senders, please clear
the following two options:
Also trust e-mail from my Contacts
Automatically add people I e-mail to the Safe Senders List
Step 2:
1.Login OWA of the problem user
2.Turn off junk mail filtering
3.Turn it back on
4.Add an address to the blocked receivers list.
5.Remove the address from the blocked receivers list.
6.Please log into Outlook and check the result again.

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